Shipping Policy

Effective Date: January 3, 2025

Thank you for shopping with RELAXLUIS! This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of purchases made on our website, relaxluis.com.

Shipping Destinations

We currently ship to the United States and select international locations. For details about specific countries, please contact our support team.

Shipping Methods and Rates

We offer the following shipping options to suit your needs:

  1. Standard Shipping: Delivered within 5-7 business days.
  2. Expedited Shipping: Delivered within 2-3 business days.
  3. Overnight Shipping: Delivered by the next business day.

Shipping rates are calculated at checkout based on your location, order weight, and chosen shipping method.

Processing Time

  • Orders are processed within 1-2 business days after payment verification.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Free Shipping

We offer free standard shipping on orders over $100 (USA only). This discount will be automatically applied at checkout.

Tracking Your Order

Once your order is shipped, you will receive an email with tracking information. You can monitor your package’s status and estimated delivery date via the provided tracking link.

International Shipping

  1. International orders may be subject to customs duties and taxes. These charges are the responsibility of the customer.
  2. Delivery times for international shipping vary depending on the destination and customs clearance process.

Undeliverable Packages

If a package is undeliverable due to incorrect address details or refusal to accept delivery, the customer is responsible for reshipping costs. Please ensure your shipping address is accurate before placing your order.

Shipping Issues

If your package is delayed, lost, or damaged during transit, please contact us immediately at:

We will work with the shipping carrier to resolve the issue and keep you informed throughout the process.

Contact Us

For questions or concerns about this Shipping Policy, reach out to us:

We are committed to delivering your orders promptly and efficiently. Thank you for choosing RELAXLUIS for your fishing gear needs!